Create triage tickets from policy messages for underwriting

Your policy messages go untracked, leaving underwriting intake untriaged and lacking context. You receive prioritized support tickets for underwriting review within minutes.

Overview

Policy questions posted in chat often slip through without a tracked follow-up, creating blind spots for underwriting. This flow converts those messages into prioritized tickets and publishes the ticket link back into the thread, so underwriting has contextual work items to act on within minutes.