Create triage tickets from chatbot records for support

Your chatbot rows lack owner and summary, forcing agents to reconstruct conversations and miss urgent requests. Tickets include structured contact context so agents can triage and reply same day.

Overview

Chatbot rows often arrive without owner or clear context, forcing agents to rebuild conversations and delaying responses. This flow converts each new chatbot record into a ticket with contact context and ownership so agents can triage and reply the same day.