Create triage ticket from tagged live chat messages
Create triage ticket from tagged live chat messages
Your live chat messages requesting specs or assets cause manual handoffs and missed deliverables. Get triage-ready tickets into your service desk so campaign managers can act the same day.
Overview
Chats asking for specs or assets often sit in inboxes and cost hours of manual coordination. This flow turns those tagged conversations into triage-ready service desk tickets so campaign managers get context and can act the same day.