Create triage ticket for new location reviews immediately
Create triage ticket for new location reviews immediately
Your location reviews arrive without ownership, leaving issues untriaged and managers without context. Capture reviews into triage tickets so coordinators can assign and resolve same day.
Overview
Unowned reviews create blind spots in local reputation and slow response. This workflow turns every new location review into a ticket for marketing CX to triage, assign, and escalate, ensuring visible ownership and same-day follow-up.