Create triage tasks from new help requests and notify teams

Your help-request records lack task links and ownership, leaving responders without context and delaying fixes. The workflow creates triage tasks and notifies the team so issues are triaged same day.

Overview

Help requests that land in your database often lack ownership and context, causing delays and extra manual work. This flow turns each new request into a standardized triage task, posts the task link back to the team channel, and updates the original record so issues are actioned same day.