Create triage task for new bookings from booking engine
Create triage task for new bookings from booking engine
Your new reservations arrive untriaged, leaving payment tasks and guest prep unassigned. They get an operational task so front desk completes payment and notes same day.
Overview
When external bookings come in untriaged, payment capture and guest preparation get delayed and desks scramble. Creating an operational task the moment a reservation arrives converts a loose booking into a clear action, letting front desk complete payment and notes the same day.