Create triage records from incoming inbox emails for staff
Create triage records from incoming inbox emails for staff
Your incoming emails sit unlogged in your inbox, delaying responses and hiding attachments or context. Capture and route them into a shared triage table so your coordinators can act the same day.
Overview
Stop relying on manual copy-paste from the inbox into your triage register. This captures incoming messages into a shared table so coordinators can assign and act on requests the same day.