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Create triage records from emailed attachments into a table

Create triage records from emailed attachments into a table

Your support emails with attachments scatter case evidence and leave agents without triage context. Capture attachments into a central triage table so coordinators can route cases same day.

Create triage records from emailed attachments into a table

Overview

Inbound support messages often hide attachments that are critical to resolving cases. This flow converts those emails into searchable triage records with attached file links, so coordinators can route and begin work the same day. It streamlines evidence capture and reduces time-to-response.

Create triage records from emailed attachments into a table