Create triage-ready NPS records from team channel feedback

Your NPS channel messages arrive unstructured, so negative feedback goes untriaged. Capture flagged responses into a central sheet so support coordinators can act same day.

Overview

Your support channel contains early signals of churn and product issues; left untracked they delay recovery and frustrate customers. This flow captures and flags negative NPS replies, logs structured records to a central sheet, and gets support coordinators acting on issues the same day.