Create triage item for new customer reviews in board

Your business profile reviews arrive without a consistent triage process, so issues are missed and praise goes unreplied. Create review items for faster owner assignment and same-day responses.

Overview

When reviews post publicly, missed or slow responses damage local trust and search visibility; this flow captures every review into a single board so your reputation managers always see new feedback. By tagging sentiment and creating assignable items, teams can triage and respond the same day, reducing follow-up lag and preventing escalation.