Create triage issue instantly on ticket stage change
Create triage issue instantly on ticket stage change
Your tickets enter investigation without an engineering task, scattering conversation context and delaying triage. Create a linked issue with ticket context so engineers can begin work the same day.
Overview
When tickets hit investigation, engineers need a clear, linked task and context immediately or triage stalls. This flow turns stage changes into tracked issues with conversation context and owner assignment, so teams can start work the same day.