Create triage card from incoming messaging for support

You receive customer messages without contact or next steps, which causes follow-ups to stall. This creates prioritized triage cards for support agents so inquiries get followed up same day.

Overview

When customer messages arrive without contact details, agents waste time chasing context instead of resolving issues. This flow captures those messages into a triage board with phone extraction and a follow-up checklist, letting agents resolve inquiries same day.