Create triage bug in backlog from updated problem record
Create triage bug in backlog from updated problem record
Your updated problem records often leave untriaged issues and missing context for engineers. This creates bug work items so issues are triaged same day.
Overview
Stop problem updates from becoming untriaged tickets by turning qualifying CRM changes into tracked backlog bugs. Engineers get context immediately and support shortens time-to-triage so issues are addressed the same day.