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Create time entries from completed support issues to Cases

Create time entries from completed support issues to Cases

Your engineers close support tickets without logged time, causing gaps in case billing and reporting. Time entries are created and attached so billing and support reconcile cases same day.

Create time entries from completed support issues to Cases

Overview

When completed support tickets arrive without recorded effort, billing and case accounting fall behind. This flow creates case-linked time entries and flags the issue as processed so billing and support can reconcile effort and invoices the same day.

Create time entries from completed support issues to Cases