Create tickets from contact forms and add requester
Create tickets from contact forms and add requester
Contact form enquiries arriving untracked delay support triage and candidate screening. Log each enquiry as a ticket with requester details so agents can act the same business day.
Overview
Stop manual intake from slowing candidate screening — every Contact Us submission becomes a tracked ticket and requester record. Support agents and program coordinators get structured cases ready for triage, enabling same-business-day responses and faster compliance checks.