Create tickets from client texts for coaching and questions
Create tickets from client texts for coaching and questions
Your incoming client SMS messages often land untracked, making booking requests and questions hard to triage. They arrive as prioritized support tickets so you can respond same day.
Overview
Incoming client texts can slip through and create last-minute booking headaches. This setup converts qualifying texts into tracked support tickets with message context and owner assignment so you and your coordinators can respond reliably the same day.