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Create ticket note when work item assignment changes

Create ticket note when work item assignment changes

Your support tickets don't reflect work item assignee changes, leaving agents without owner context. The ticket receives a private note with the new assignee so agents can triage issues same day.

Create ticket note when work item assignment changes

Overview

When dev work items change owners, support queues often miss that update and triage slows. This flow writes a private ticket note with the new assignee so support agents and on-call engineers have owner context and can act faster, often same day.

Create ticket note when work item assignment changes