Create ticket for rejected shipping labels via webhook

Your rejected label hooks arrive without ticket context, leaving reps unable to request reprints or confirm shipments. The workflow creates tickets so reps can triage label regeneration same day.

Overview

Rejected shipping-label webhooks often land as untracked notifications and create manual work across support and fulfillment. This flow guarantees each rejection becomes a tracked ticket with shipment context, so reps can triage and request regenerations same day.