Create test-ride ticket from social lead and assign agent
Create test-ride ticket from social lead and assign agent
Your e-bike test-ride leads arrive unassigned, delaying bookings and losing hot prospects. It creates prioritized support tickets assigned to store staff for same-day booking.
Overview
Social lead forms often land unassigned, turning warm interest cold; routing them as prioritized support tickets gives store staff clear ownership and urgency. That change lets agents schedule test rides the same day and keeps follow-ups timely.