Create suspension tickets from dunning rows for billing

Your dunning sheet rows for exhausted accounts leave suspension steps untracked and delay billing. Tickets are created and routed so billing and sites teams can suspend service same day.

Overview

Unresolved dunning rows force manual checks and slow suspension handoffs between billing and sites. This flow turns sheet updates into assigned tickets routed to the right team, enabling same-day suspension and clearer handoffs for program coordinators and billing leads.