Create support tickets from planner messages for routing

Your planner channel messages often lack structure, causing routing tasks to be missed or delayed. Tickets surface message context for coordinators, improving triage and enabling same-day routing.

Overview

When planner-channel messages arrive unstructured, routing coordinators waste time copying context and miss windows to dispatch. This flow converts those posts into routed tickets with message context, so coordinators can triage and act within minutes for same-day routing.