Create support tickets from home charger form submissions
Create support tickets from home charger form submissions
Your charger form submissions lack standardized contact and location data, forcing engineers to rekey entries before scheduling. Get ticket records with normalized phone and inferred country so cases are actionable same day.
Overview
Stop having engineers rekey website charger requests and losing scheduling time. This flow converts each submission into a triage-ready ticket with normalized phone and country so cases are actionable same day.