Create support tickets from community posts for campaigns
Create support tickets from community posts for campaigns
Community posts without triage leave your campaign coordinators unaware of urgent member issues. It makes a ticket for each post so your team can triage and reply within the same business day.
Overview
Community discussions often surface time-sensitive member issues that need a clear triage path; without one, campaign coordinators miss opportunities and slow outreach. This flow converts each qualifying community topic into a ticketed case, giving your team a single queue to resolve issues within the same business day.