Create support tickets from approved discount requests now

Discount approvals arrive without company context, forcing agents to search for account links before refunds. Support and billing can act with routed tickets the same day.

Overview

When a discount is approved, agents shouldn't waste time hunting for company context—this flow creates a ticket with account links and routes it to the right support group. That lets support and billing complete refunds or rate updates the same day, eliminating manual lookups.