Create support tickets from add-to-cart webhooks for ops

Your add-to-cart events arrive without follow-up tickets, leaving high-intent prospects unassigned. Create internal support tickets with customer context so agents can act same day.

Overview

Unhandled add-to-cart events let high-intent shoppers slip away and create blind spots for campaign teams. This flow turns those events into internal tickets with customer and cart context so agents can reach out and recover potential sales same day.