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Create support tickets and folders for claim submissions

Create support tickets and folders for claim submissions

Your claim forms lack structured attachments and shipment context, slowing triage. This creates a ticket, uploads proof to a claim folder, and logs the case so agents can begin triage same day.

Create support tickets and folders for claim submissions

Overview

Unstructured claim submissions create triage bottlenecks and rework; this flow turns every form into a ticket, claim folder, and tracker entry so your agents have everything they need. Expect claims to be actionable and visible to the team the same day, reducing handoffs and SLA risk.

Create support tickets and folders for claim submissions