Create support ticket from SMS authentication codes automatically
Create support ticket from SMS authentication codes automatically
Your SMS OTP messages arrive untracked, leaving security prompts untriaged and technicians without context. Get tickets and team alerts so codes are triaged and logged same day.
Overview
SMS OTPs and MFA replies often land in shared channels and create untracked security work; automating ticket creation captures these events and routes them to technicians. You get actionable tickets and chat alerts within minutes so central services can triage codes same day.