Create support ticket from marketplace comment email now

Marketplace comment emails arrive unstructured, leaving item questions untracked and slowing replies. Tickets are created with extracted buyer and item details so support can reply the same day.

Overview

Incoming marketplace comments often lack buyer and item context, which slows replies and clogs fulfillment. This captures the message, extracts buyer and item details, and logs a ticket so support can respond the same day and keep orders on schedule.