Create support ticket from incoming customer SMS and log it
Create support ticket from incoming customer SMS and log it
Your inbound SMS leads arrive untracked, delaying outreach and lease conversions. Capture texts into private support tickets and a tracking row so leasing can follow up same day.
Overview
Inbound SMS often contains ready-to-act prospects but sits untracked, costing timely follow-up. This flow captures texts into private support tickets and a tracking row so leasing or sales can action leads within the same business day.