Create support ticket for received booking payments from gateway
Create support ticket for received booking payments from gateway
Booking payments arrive without verification, leaving reservations unconfirmed and reconciliation stalled. Gain a ticketed trail so agents can verify payments and update bookings same day.
Overview
Stop manual lookups and late reconciliations by turning payment webhooks into ticketed records that your agents can act on immediately. The flow posts payments to the booking system when possible and opens a verification ticket so exceptions are resolved same day.