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Create support ticket and attach signed prescription PDFs

Create support ticket and attach signed prescription PDFs

Your signed prescription PDFs land in a folder with no ticket, so processors lack order context. The workflow files a ticket with the PDF attached so processors can triage and ship orders same day.

Create support ticket and attach signed prescription PDFs

Overview

Signed prescriptions arriving as files often sit untracked and delay fulfillment. This flow creates a support ticket with the signed PDF attached and archives a copy so prescription processors get context and can triage and ship orders the same day.

Create support ticket and attach signed prescription PDFs