Skip to content
Log inSign up
Templates
Create support records from social comments and likes

Create support records from social comments and likes

Your engagement exports arrive as nested JSON, hiding per-post interactions and leaving agents without context. Collect parsed person-and-post rows into a central record so agents can triage same day.

Create support records from social comments and likes

Overview

Nested engagement exports leave agents without per-post context and slow down triage. This flow converts those exports into person-plus-post rows and delivers them to a central record so case owners can act on issues the same day.

Create support records from social comments and likes