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Create support records for incoming issues by priority

Create support records for incoming issues by priority

Your issue reports aren't centralized or prioritized, leaving your support engineers without a reliable triage source. You receive prioritized entries for immediate triage and reporting within minutes.

Create support records for incoming issues by priority

Overview

When new issues meet your support criteria they automatically create prioritized entries in your central tracking database so agents always have one place to triage. That reduces manual entry and gets actionable tickets to your team within minutes.

Create support records for incoming issues by priority