Create support lead and log submissions from website form
Create support lead and log submissions from website form
Your acquisition form submissions arrive unlogged, leaving support coordinators without contact context or intake history. They get forwarded and recorded so coordinators can triage requests same day.
Overview
Unrouted website form submissions slow down your support coordinators and create triage blind spots. This flow converts every submission into a contactable intake record and a shared sheet row, letting coordinators start follow-up the same day.