Create support contact records from new prospect entries
Create support contact records from new prospect entries
New prospect contacts arrive without support context, delaying triage and causing duplicate records. This ensures support coordinators receive complete contact records with context for same-day triage.
Overview
When prospect contacts don't reach your support contact database, triage stalls and handoffs break. This flow captures each incoming contact, applies basic dedupe logic, and makes records available to coordinators within minutes for same-day follow-up.