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Create support case from sample request form submission

Create support case from sample request form submission

Your sample request form submissions go untriaged, causing fulfillment delays and hiding requester context from coordinators. This creates support cases so coordinators can act same day.

Create support case from sample request form submission

Overview

Sample requests submitted through marketing forms often never reach fulfillment, creating manual handoffs and delivery delays. This workflow converts each qualifying submission into a tracked support case and enriches it with geo data so coordinators can process requests and schedule deliveries the same day.

Create support case from sample request form submission