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Create support case from marketplace purchase webhook event

Create support case from marketplace purchase webhook event

Marketplace purchase query results arrive without tickets, leaving orders untracked and reconciliation delayed. Get standardized cases so billing and success teams process purchases same day.

Create support case from marketplace purchase webhook event

Overview

Untracked marketplace purchases create reconciliation headaches and slow billing cycles. This flow captures each purchase webhook into a standardized support case with purchase context, so billing and success teams can act same day.

Create support case from marketplace purchase webhook event