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Create support case from certificate request form submissions

Create support case from certificate request form submissions

Your certificate request forms create untracked intake entries that stall origin certificate processing. You receive an enriched case for IT triage so requests are handled same day.

Create support case from certificate request form submissions

Overview

Form-driven certificate requests currently create manual triage overhead and compliance risk. This flow converts each qualifying submission into a routed, enriched support case so IT can triage and resolve requests the same day.

Create support case from certificate request form submissions