Create support case and comment record from website

Untriaged website comments leave moderators without context, causing slow responses and unresolved cases. Create structured CRM cases from each comment so moderation happens within hours.

Overview

Unmoderated website comments can overwhelm a small support team and leave issues unresolved; this flow classifies each comment and generates a CRM case plus an email alert so moderators have full context. Expect prioritized cases and actionable email alerts within minutes for faster moderation.