Create support call log and page on-call team

Incoming support calls arrive unlogged, causing delayed triage and missing case context for support ops. You get a logged call record and immediate on-call alerts for triage within minutes.

Overview

When inbound calls aren't logged or routed, support triage stalls and SLAs slip. This flow creates searchable call records and pages on-call teams within minutes, so issues are triaged faster and case context is preserved for analytics.