Create student intake record from support form responses
Create student intake record from support form responses
Your support form replies aren't logged to student records, leaving agents without enrollment context. It creates intake records and updates matching student profiles for same-day triage.
Overview
When support form replies don't land in your student database, agents lack context and response times increase. This flow captures each submission, links it to student profiles, and surfaces unmatched entries so support ops can triage and resolve requests the same business day.