Create structured review records for feedback and tracking

Your public customer reviews arrive without structured records, leaving program coordinators unable to prioritize responses. Capture and archive each review for triage and daily reporting.

Overview

Unrecorded public reviews make reputation work reactive and hard to report. This flow captures each new public review and records its key details so your marketing team can triage and respond the same day. That creates clear ownership and reporting-ready data ahead of weekly reviews.