Create structured JSON record from form image uploads
Create structured JSON record from form image uploads
Your support form image uploads lack structured context, leaving agents unable to triage quickly. It saves image-derived JSON to the submission record so agents can act same day.
Overview
Unstructured image uploads slow triage and force agents to recreate context; this flow turns each image into a searchable JSON reference attached to the submission. Agents receive consistent case data within minutes, so response and resolution happen the same day.