Create structured inquiry records from website contact forms
Create structured inquiry records from website contact forms
Your website contact submissions arrive unstructured and delay program responses. Coordinators can follow up the same day when inquiries are added to a central table.
Overview
Unstructured web inquiries leave program teams reacting and missing outreach windows. This workflow captures each Contact form submission as a structured inquiry record and routes it for same-day coordinator follow-up, keeping intake consistent and response SLAs intact.