Create structured feature request record from channel messages
Create structured feature request record from channel messages
Your support channel's feature requests arrive as plain messages, causing manual lookups and slowing triage. Log each request to a central tracker so product and support can triage them same day.
Overview
Fragmented feature requests in chat slow product decisions and frustrate restaurant partners. This workflow captures each request into a validated tracker so product and support can triage the backlog and act on priority items the same day.