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Create shortened customer feedback links for concierge use

Create shortened customer feedback links for concierge use

Your invitation links arrive unshortened, forcing concierge agents to create shareable URLs. The short link is attached to the customer record so agents can send ready links the same day.

Create shortened customer feedback links for concierge use

Overview

When agents waste time manually shortening feedback links, customer outreach slows and handoffs get noisy. This flow creates short feedback links and attaches them to customer records so concierge staff can send invites the same day and skip manual steps.

Create shortened customer feedback links for concierge use