Create service tickets from dealer submissions and route to pipeline
Create service tickets from dealer submissions and route to pipeline
Your dealer service submissions arrive unstructured, leaving technicians without engine, ECU, or year details and delaying repair triage. Tickets are created with full job context for same-day dispatch.
Overview
Dealer submissions often arrive without the engine or ECU details dispatch needs, forcing manual follow-up and slowing repairs. This flow turns each submission into a ready-to-assign ticket with job context so dispatchers can assign work the same day.