Create service ticket from incoming job for dispatch team
Create service ticket from incoming job for dispatch team
Your job webhooks arrive without structured tickets, leaving dispatchers missing site and custom-field context. Create tracked service tickets so teams can schedule and prepare visits same day.
Overview
If incoming job webhooks don't create tracked work requests, dispatchers rework schedules and crews arrive underprepared. This flow converts each job webhook into a complete service ticket with client, site, and custom-field context so dispatch can schedule and technicians can prepare same day.