Create service leads from social form to dealer queue
Create service leads from social form to dealer queue
Your social lead form service requests lack dealer mapping, delaying bookings and technician prep. They are routed to the right dealer record and contact so appointments can be scheduled same day.
Overview
When social service requests arrive without a mapped dealer, bookings stall and customers wait. This flow routes each lead to the correct dealer record and posts contact details so support coordinators can confirm appointments same day.