Create service inquiry records from website form submissions
Create service inquiry records from website form submissions
Your repair form submissions include file paths that break links, leaving inquiries untracked. Get normalized links and inquiry records created automatically so coordinators can triage same day.
Overview
Inbound repair requests often arrive with broken file links and no tracking, which slows response and follow-up. This flow normalizes attachment URLs and creates searchable inquiry records so coordinators see complete context within minutes and can triage same day.